Service model
How an engagement runs
A predictable sequence so audits and reviews finish with artefacts your team can keep—not a slide deck that expires.
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Intake — pick the question worth answering
We start with one decision your team is stuck on: a disputed funnel, a retention chart that moved after an SDK change, or a taxonomy nobody owns. Scope stays narrow on purpose.
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Access — read-only where possible
You grant temporary read access to the analytics tool, event stream, and relevant docs. We do not need write rights to your production schema for an audit.
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Inventory — make the mess visible
Events, properties, funnel steps, and identity rules are listed before any recommendation. Synonyms and silent gaps show up here, not in a late-week surprise.
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Repair plan — ranked by shipping impact
Fixes are ordered by how much they change decisions you make this quarter. Nice-to-have renames wait behind broken step events and identity resets.
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Handoff — artefacts your team owns
You leave with written definitions, QA scripts, and a walkthrough. We do not keep operating your stack unless you separately book an advisory retainer.
Ready to place a request?
Most teams begin with an Event Taxonomy Audit. If a single funnel is already arguing with reality, tell us which path and we will suggest a Funnel Instrumentation Review instead.